Developments in Practice XVII: A Framework for KM Evaluation
نویسندگان
چکیده
منابع مشابه
Developments in Practice XVII: A Framework for KM Evaluation
Demonstrating the value of knowledge management (KM) to the organization represents an elusive challenge. In part, this challenge is due to the nature of knowledge management itself and the difficulty in creating direct linkages between knowledge sharing and sales growth or productivity. But it is also undoubtedly due to misaligned KM activities. This paper first reviews the current state of me...
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KM is experiencing the steep downward slope of the “hype cycle” and some organizations are rushing to abandon KM as quickly as they rushed to adopt it. Unfortunately, much of our understanding of what KM can do for organizations is still limited to academic treatises and small pilot studies. Managers therefore realize they must market KM more effectively in order to communicate its potential an...
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Given evidence that IT capabilities are linked to business performance, well-defined procedures would be expected to exist for engineering these capabilities to high standards. Surprisingly, this does not appear to be the case. In fact, IT executives freely admit that they may not use standard, verifiable, and repeatable capabilities. To address this situation, the authors formed a group of sen...
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ژورنال
عنوان ژورنال: Communications of the Association for Information Systems
سال: 2005
ISSN: 1529-3181
DOI: 10.17705/1cais.01609